Lifecycle · Marketing & Communications · 2024 — 2025

Lifecycle email

An eight-thousand-contact list held at a 40% open rate, in an industry that considers 20% respectable.

Archetype Group

07
subscribers
8,000+

subscribers

open rate
40%

open rate

markets segmented
20

markets segmented

Why it existed

The newsletter was the only direct channel to eight thousand people who had chosen to hear from the firm — and it was being run as a broadcast, one message to everyone, whatever market they were in.

A list that size is not a list. It is twenty audiences with different projects, regulations and languages, receiving the same email and slowly learning to ignore it.

How it was done

One send, in proportion

  • Delivered8,000+ subscribers
  • Opened40% open rate
  • Industry benchmarkprofessional services
Segment map across twenty markets.
Segment map across twenty markets.

What happened

8,000+

subscribers

40%

open rate

20

markets segmented

  • 8,000+ subscribers held at a 40% open rate — roughly double the professional-services benchmark.
  • Segmentation across twenty markets, so relevance no longer depended on which office owned the contact.
  • The list came out of the CRM audit clean, which is a large part of why the number holds.

Built with

  • MailchimpMailchimp
  • ActiveCampaignActiveCampaign
  • HubSpot CRMHubSpot CRM
  • MS ExcelMS Excel

Keep exploring

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